I do not feel that this revelation detracts from the beauty of language. That the words we use are little more than a thin coat of paint on a much bigger object does not alter the fact that it is the quality of the artwork that we tend to notice first and admire the most. In the same way that, when we look at an individual we notice the face, the eyes, the physique and any distinguishing features (the uglier the better, for there is nothing more human than criticism) and think little of the heart that works tirelessly within, the intestines slowly grumbling over that slightly off tuna sandwich, the liver quietly plotting its revenge for making it work overtime on the subsequent food poisoning, or the eternally evil appendix waiting to unleash its cruelty at any moment, so it is with words. They are the sometimes beautiful, sometimes ugly, and more often than not unfathomable exterior of human communication that tends to hold our attention.
Yet to ignore the other 93% that humbly works away in the background whilst the cocky words pirouette in the limelight would be arrogant and injust and so, in my usual, slightly bumbling and overly verbiose way, please welcome to the stage the unsung heroes of social interaction!
First to step into the fore is tone and intonation. This makes up 38% of our communication, and, spending its life in the chorus of conversation, it does not go entirely unnoticed. A well timed dance move is hailed with a "Don't take that tone with me!" from an angry mother whose nine year old son has committed the heinous crime of asking what he has done and why this warranted a sharp blow to the rear of his thigh; a fluttering of the eyelashes marks the difference between a 'friend' and a 'friend' as a tribunal of teenage girls interrogate their contemporary on her relationship with a boy she was caught (heaven forfend!) smiling at in Chemistry.
In some languages, tone plays a far greater role than in our own. In Mandarin Chinese the tone used to pronounce the humble "ma" can determine whether you are talking about your mother or a horse (not a mistake you want to make unless you happen to be an aristocrat). In Russian, changing where one places the stress in the word "piisat' can make the difference between saying one reads a book and implying that one is passing a literary kidney stone.
In English our use is more crude, stressing the word to which we attach most importance, but can offer a remarkable flexibility of meaning. The simple question "Are you going?" can be interpreted in a myriad of ways; "Are you going?" inquiring only as to whether you will go, "Are you going?" expressing a certain amount of doubt or incredulity as to whether you actually will and "Are you going?" suggesting that we'd really rather you didn't if it's all the same with you. Sometimes the tone you use could make the difference between life and death. Where "Don't kill me!" implies you'd simply rather not die (a pretty reasonable request in most situations), "Don't kill me!" suggests another action might be preferable (perhaps just a light maiming?) and "Don't kill me!" suggests you have someone else in mind as the object of your assailant's aggression. Possibly the Mother who smacked you at the age of nine.
Yet the largest portion of human communication has yet to be named and so we welcome the timid, humble yet ever present body language. Body language accounts for 55% of conveyed meaning, yet it is the form of communication that we perhaps notice the least. It busies itself backstage, preferring to set the scene for its more showy counterparts than to step into the spotlight itself, yet when it does so it tends to offer a far deeper, more meaningful performance than its shallow rivals.
Researching for this blog, I discovered that many forms of body language were somewhat obvious. If you haven't worked out that a clenched fist implies aggression, anger or irritation then I can't help but feel that that fist was destined to both teach you a lesson and to remove you from the human gene pool in order to prevent such obliviousness from spreading, and if a machine in 'i, Robot' learnt that a wink implied a shared moment or secret then you certainly should have worked it out by now as well. Yet we use many forms of body language completely without knowing we're doing so; disbelief can be unconsciously expressed by an averted gaze, touching the ear or scratching a face, where deceit can be conveyed by both the absence or excess of blinking. Many forms can give different messages depending on the context. Folded arms can express hostility, opposition or deep thought depending on the situation.
Since nonverbal communication plays such a fundamental, underlying role in our social interaction, it is unsurprising that much of our most intimate conversation now takes place online. When only 7% of meaning is expressed through the actual words we use, face-to-face encounters force us both to withstand the full onslaught of another's verbal and nonverbal communication and to harness this theatrical trio in an attempt to give as convincing a performance as possible; a feat that any thespian will tell you is not easy when dealing with such drama-queens. Far easier, therefore, to communicate openly and frankly via a medium that allows us to use the stage-hogging words to their maximum effect; after all, this is probably the element over which we have the most control.
Whether or not I am in favour of this I cannot say; if it easier to speak the harsh truth online, it must also be easier to tell the most carefully thought out lie. Yet, since the majority of our social interaction continues to take place in person, it is reassuring to know that our tone and body language will always be there to rein in their unruly, stage-struck companion